CONSULTATIONS

At Halifax Veterinary Centre our consult rooms are designed with your pet’s comfort in mind.

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The consult rooms receive good natural lighting and we sit down together for as much of the consultation as possible. The examination table is, therefore, lower, and not stainless steel so it is less scary for your pet. If it is more convenient or more comfortable for your pet we can examine them on the floor.

Our team don’t wear white coats because we want you and your pet to feel as comfortable as possible. Feliway and Adaptil pheromones are used throughout the clinic to help reduce stress and anxiety in both our cat and dog patients.

A routine consultation is 20 minutes and for first puppy or kitten visits or complex problems we will block out extra time.

We aim to do a thorough examination of your pet, because your pet may often have problems that you haven’t yet recognised. These problems can often be more serious than the problem you had brought your pet along for. Many problems are interrelated. You then get the full picture and can decide on the priorities for attention.

Unlike at most practices, you will get a full copy of your pet’s medical notes. We want you to understand as much as possible about your pet’s health and how to deliver the best care.

Consultations are by appointment, and we try to keep to time. This can be a challenge with unforeseen problems and with emergencies. Our reception nurses are trained in triage – assessing quickly which problems need to take priority – please speak up if you feel your pet needs more urgent attention.

If you are unable to stay for an appointment or if we don’t have a Vet Consultation free when needed, don’t worry – we run an excellent Nurse Triage and Admit Service. One of our nurses can see you and your pet for a Nurse Triage Consultation and admit your pet to stay in a safe and comfortable bed at hotel Halifax. One of our vets will assess your pet as soon as they are able. We will call you after completing the physical examination to discuss the needs of your pet and then administer treatment as agreed with you. There is no additional charge for this very convenient service.

Hear what our customers have to say

We choose to travel from Mapua to the Halifax Vet Clinic, Nelson with our pets because we find the vet team to be highly skilled and extremely professional. Their diagnostic skills are excellent, and their verbal explanations and written documentation ensure the pet owners are fully informed of the problems, subsequent treatment and aftercare.

Halifax has extremely sophisticated diagnostic equipment which enables fast, on the spot diagnosis, and hence quicker and more targeted treatment. The veterinary nurses also have a wide knowledge base and are extremely helpful, especially with phone queries.

In view of the above we are totally satisfied our loved pets will get the best care and attention possible.

Jill and Peter Smillie, Mapua

A big thank you to Josie’s extended family at Halifax Veterinary Centre. I wish to thank you all for making Josie feel special not just to me but also to yourselves as well. Your care for her over the years is something that I will always treasure and respect. She was my special friend for nine years and I feel we were all lucky to have a share in her friendship.

Wayne Greig

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